Privacy Policy
Last updated: November 10, 2026
This Privacy Policy explains how LevelUp Collectibles, LLC ("LevelUp," "we," or "us") collects and uses information through https://levelupsports.com (the "Site"). A more detailed policy will apply when our full platform launches.
1. Information We Collect
Information you give us: your email address when you join our waitlist, and anything you send us if you contact us.
Information collected automatically: basic technical information such as IP address, browser and device type, pages visited, and referring site, collected through cookies and similar technologies.
2. How We Use It
We use your information to manage the waitlist, send you updates about LevelUp, operate and secure the Site, understand how the Site is used, and comply with law.
3. Service Providers
We share information with vendors who help us run the Site, including Cloudflare (hosting, waitlist storage, and bot protection), Resend (email delivery), and Sentry (error monitoring and session recording). They may use your information only to provide services to us.
4. Analytics and Advertising
We may use the Meta Pixel, the X (Twitter) Pixel and Google Ads tags to measure and improve our advertising, including showing ads to people who have visited the Site. These providers may collect information about your activity on the Site and other sites. These tags load only if you accept them in our cookie banner, and nothing is stored on your device before you do. If you later turn them off, we stop sending activity to these providers and remove the identifiers we set ourselves; cookies already set on a provider's own domain are controlled by your browser settings rather than by us. You can manage cookies through our cookie banner or your browser settings, and you can opt out of interest-based advertising at www.aboutads.info/choices.
Session recording. To find and fix problems with the Site, we record how visitors use it — the pages you view and what they show, and where you click, scroll and navigate — using Sentry, which processes these recordings on our behalf. Recordings are masked before they leave your browser: anything you type into a form, your name, email address and photo, account and sign-in pages, and the code on a card that would identify its owner are never recorded. A recording is linked to your account by an internal identifier, or, if you join a list during your visit, to that signup; only our team can see who it belongs to. Recordings are kept for up to 90 days. To ask us to delete recordings of your visits, email us at contact@levelupsports.com.
5. We Do Not Sell Your Email
We do not sell or rent your email address.
6. Your Choices and Rights
You can unsubscribe from our emails at any time using the link in any email. Depending on where you live, you may have the right to access, correct, or delete your information, or to object to certain uses. To make a request, email us at contact@levelupsports.com.
7. Retention
We keep waitlist information until you unsubscribe or ask us to delete it, or until it is no longer needed for the purposes above.
8. Security
We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
9. Children
The Site is not intended for anyone under 18, and we do not knowingly collect information from children.
10. International Users
We are based in the United States, and your information will be processed in the United States.
11. Changes
We may update this Privacy Policy by posting a revised version on the Site with a new "Last Updated" date.
12. Contact
LevelUp Collectibles, LLC, 4566 E Hwy 20 Suite 103-428, Niceville, Florida 32578, contact@levelupsports.com.